97 lines
3.1 KiB
PHP
97 lines
3.1 KiB
PHP
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<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2026 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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namespace app\dao\message\service;
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use app\dao\BaseDao;
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use app\model\message\service\StoreService;
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/**
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* 客服dao
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* Class StoreServiceDao
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* @package app\dao\message\service
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*/
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class StoreServiceDao extends BaseDao
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{
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/**
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* 不存在的用户直接禁止掉
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* @param array $uids
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* @return bool
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*/
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public function deleteNonExistentService(array $uids = [])
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{
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if ($uids) {
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return $this->getModel()->whereIn('uid', $uids)->update(['status' => 0]);
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} else {
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return true;
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}
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}
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/**
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* 设置模型
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* @return string
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*/
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protected function setModel(): string
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{
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return StoreService::class;
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}
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/**
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* 获取客服列表
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* @param array $where
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* @param int $page
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* @param int $limit
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function getServiceList(array $where, int $page, int $limit)
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{
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return $this->search($where)->with('user')->when($page && $limit, function ($query) use ($page, $limit) {
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$query->page($page, $limit);
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})->when(isset($where['noId']), function ($query) use ($where) {
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$query->whereNotIn('uid', $where['noId']);
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})->with(['workMember' => function ($query) {
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$query->field(['uid', 'name', 'position', 'qr_code', 'external_position']);
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}])->order('id DESC')->field('id,uid,avatar,nickname as wx_name,status,add_time,phone,account_status')->select()->toArray();
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}
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/**
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* 获取接受通知的客服
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* @param int $customer
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* @param string $field
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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*/
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public function getStoreServiceOrderNotice(int $customer = 0, string $field = 'nickname,phone,uid,customer')
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{
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return $this->getModel()->where(['account_status' => 1, 'status' => 1, 'notify' => 1])->when($customer, function ($query) use ($customer) {
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$query->where('customer', $customer);
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})->field($field)->select()->toArray();
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}
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/**
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*
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* @param array $where
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* @param array $data
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* @return \crmeb\basic\BaseModel
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*/
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public function updateOnline(array $where, array $data)
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{
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return $this->getModel()->whereNotIn('uid', $where['notUid'])->update($data);
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}
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}
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